Policy

Privacy Policy

Last Updated: August 28, 2026

At Standsole.com (“Standsole,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, browse our products, create an account, place an order, contact us, or otherwise interact with our services.

By accessing or using https://www.standsole.com (the “Website”), you acknowledge that you have read and understood this Privacy Policy.

 

1. Information We Collect

We may collect personal and technical information when you use our Website or interact with us.

The information we collect may include:

Information You Provide

When you create an account, place an order, contact us, subscribe to our communications, or otherwise provide information to us, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Account information
  • Order and purchase information
  • Payment and transaction information
  • Product preferences
  • Information submitted through contact forms
  • Communications and correspondence with us
  • Any other information you voluntarily provide

You may choose not to provide certain information. However, some information may be required to complete an order, provide a service, or respond to your request.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language and general location information
  • Pages visited
  • Products viewed
  • Referring website or source
  • Date and time of visits
  • Time spent on the Website
  • Website interactions and navigation behavior
  • Technical information about your device
  • Other diagnostic and usage information

This information helps us understand how visitors use our Website and allows us to maintain, secure, and improve our services.

 

How We Use Your Information

We may use the information we collect for purposes including:

  • Providing and operating our Website
  • Processing and fulfilling orders
  • Processing payments and transactions
  • Arranging shipping and delivery
  • Managing customer accounts
  • Providing customer service and support
  • Responding to inquiries and requests
  • Sending order confirmations, receipts, and service related communications
  • Managing returns, refunds, exchanges, and other transactions
  • Improving our products, services, and Website
  • Understanding customer preferences and Website usage
  • Analyzing Website performance and traffic
  • Improving the functionality and user experience of our Website
  • Maintaining Website security
  • Detecting and preventing fraud, abuse, and unauthorized activity
  • Troubleshooting technical problems
  • Maintaining business, accounting, and transaction records
  • Complying with applicable laws and legal obligations
  • Protecting our rights, property, and customers
  • Sending promotional or marketing communications where permitted by applicable law

We may also use information for other purposes that are compatible with the purposes described above or where permitted or required by applicable law.

 

Online Orders and Purchases

If you purchase products through our Website, we collect information necessary to process and fulfill your order.

This may include your name, contact information, billing information, shipping information, order details, and transaction information.

We may use this information to:

  • Process your order
  • Confirm your purchase
  • Arrange payment
  • Prepare and ship your order
  • Provide delivery updates
  • Handle returns, refunds, or exchanges
  • Provide customer support
  • Maintain appropriate transaction records

We may retain order information for as long as necessary for business, accounting, tax, legal, dispute-resolution, and other legitimate purposes.

 

Payments

Payments made through our Website may be processed by third-party payment service providers.

Depending on the payment method selected, the payment provider may collect information such as payment card details, billing information, transaction details, and information required to authenticate or authorize a payment.

We do not intentionally collect or store complete payment card information on our own systems where payment processing is handled directly by a third-party payment provider.

Payment providers process your information in accordance with their own privacy policies and applicable security standards.

 

Cookies and Similar Technologies

Our Website uses cookies and similar technologies to provide functionality, remember preferences, improve performance, understand Website usage, and support security.

Cookies may be used for purposes such as:

  • Keeping the Website functioning properly
  • Remembering shopping cart and checkout information
  • Maintaining user sessions
  • Remembering preferences
  • Improving Website performance
  • Measuring traffic and visitor behavior
  • Understanding how visitors interact with our Website
  • Supporting analytics and reporting
  • Improving advertising or marketing activities where applicable
  • Preventing fraud and maintaining security

Some cookies are essential for the Website to operate, while others are used for analytics, functionality, or other purposes.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website, including shopping cart, account, or checkout features.

 

Analytics and Website Performance

We may use analytics and measurement technologies to understand how visitors interact with our Website.

These technologies may collect information such as pages visited, traffic sources, device and browser information, general geographic information, interactions, and other usage data.

We use this information to:

  • Understand Website traffic
  • Measure Website performance
  • Identify popular content and products
  • Improve navigation and user experience
  • Identify technical problems
  • Improve our products and services
  • Evaluate the effectiveness of our online activities

Where applicable, analytics services may process information according to their own privacy policies and terms.

We do not intentionally provide analytics services with information such as your password, complete payment card details, or other information that is not necessary for analytics purposes.

 

Marketing and Communications

If you provide your contact information or otherwise consent to receive marketing communications where consent is required, we may send you information about:

  • Products and services
  • Promotions and special offers
  • New products
  • Website updates
  • News and other relevant information

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue to send essential communications relating to your orders, account, transactions, security, or other services you have requested.

 

How We Share Information

We do not sell your personal information for money.

We may disclose or share personal information with third parties where reasonably necessary to operate our business, provide services, process transactions, or comply with legal obligations.

These third parties may include:

  • Payment service providers
  • Shipping and delivery providers
  • Website hosting and infrastructure providers
  • Technology and service providers
  • Website security providers
  • Analytics and measurement providers
  • Customer support providers
  • Marketing and communication service providers
  • Professional advisers
  • Legal, accounting, or financial service providers
  • Government authorities, regulators, or law enforcement agencies where required by law

Third-party service providers may only receive information reasonably necessary to provide their services to us or to fulfill the relevant purpose.

Some third parties may process personal information according to their own privacy policies.

 

Third-Party Services and Links

Our Website may contain links, integrations, embedded content, payment services, social media features, or other services provided by third parties.

Third-party websites and services operate independently from us and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We recommend reviewing the privacy policies of third-party services before providing personal information to them.

 

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include appropriate access controls, security procedures, technical safeguards, monitoring, and other measures appropriate to the nature of the information we process.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee that your information will always be completely secure.

If we become aware of a security incident involving personal information, we will take appropriate steps as required by applicable law.

 

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information may depend on:

  • The nature and sensitivity of the information
  • The purpose for which it was collected
  • Whether you maintain an account with us
  • Whether an order or transaction remains active
  • Legal, accounting, tax, or regulatory requirements
  • The need to resolve disputes or enforce agreements
  • Fraud prevention and security requirements

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

 

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

  • The right to know what personal information we collect
  • The right to request access to your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information
  • The right to request restriction of certain processing
  • The right to object to certain processing
  • The right to withdraw consent where processing is based on consent
  • The right to request a copy of certain personal information
  • The right to opt out of certain marketing communications
  • The right to lodge a complaint with an applicable data protection authority

These rights may be subject to applicable legal limitations and exceptions.

To exercise your privacy rights, please contact us using the contact information provided at the end of this Privacy Policy.

We may need to verify your identity before fulfilling certain requests in order to protect your information from unauthorized access.

 

Privacy Rights Under Applicable Law

If you are located in a jurisdiction that provides specific privacy or data protection rights, including Thailand or other applicable jurisdictions, we will handle requests in accordance with the laws applicable to your personal information.

Where applicable, personal information may be processed based on one or more lawful bases, including:

  • Your consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Protection of legitimate interests
  • Protection of vital interests
  • Other lawful grounds permitted by applicable law

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable legal requirements and limitations.

Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

 

International Data Transfers

Some of the service providers and technologies used by our Website may process information outside the country where you are located.

As a result, your personal information may be transferred to or processed in other countries.

Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.

 

Children’s Privacy

Our Website is not intended to knowingly collect personal information from children without appropriate authorization from a parent or legal guardian.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

If we become aware that we have collected personal information from a child in circumstances where it should not have been collected, we will take reasonable steps to delete the information where required by applicable law.

 

Account Information

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials.

You should not share your password with others.

Please notify us promptly if you believe that your account has been accessed or used without authorization.

We may retain account information for as long as your account remains active or as otherwise necessary for legitimate business, legal, security, or operational purposes.

 

Communications With Us

If you contact us through email, contact forms, social media, telephone, or other communication channels, we may retain information about your communication.

This may include:

  • Your name
  • Contact information
  • The content of your message
  • Attachments you provide
  • Date and time of communication
  • Information necessary to respond to your request

We use this information to respond to inquiries, provide customer service, resolve issues, and maintain appropriate records.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, Website, technology, business practices, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect and use personal information.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

Website: https://www.standsole.com

Company Name: STANDSOLE BALANACE

Email: standsole@gmail.com

Address: 748 Ramintra Rd. Ram Inthra, Khan Na Yao, Khan Na Yao, Bangkok, 10230, Thailand

We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.

 

Acceptance of This Privacy Policy

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Website.

 

Last Updated: August 28, 2026